Last updated: March 2024
Introduction
At Tavla, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. By using the App, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you:
- Create an account
- Participate in tournaments
- Update your profile
- Contact our support team
This information may include:
- Name and contact information
- Phone number
- Profile picture
- Tournament history
- Match statistics
- Communication preferences
Automatically Collected Information
When you use the App, we automatically collect certain information about your device and usage:
- Device information (model, OS version, unique device identifiers)
- IP address and location data
- App usage statistics
- Crash reports and error logs
- Network information
- Push notification tokens
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain the App's functionality
- To process and manage tournaments
- To track match results and statistics
- To send important notifications and updates
- To improve the App's performance and user experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
- To communicate with you about your account
- To provide customer support
- To analyze usage patterns and trends
Information Sharing
We may share your information with:
- Service providers who assist in operating the App
- Tournament organizers and participants
- Analytics providers
- Law enforcement when required by law
- Other users (only information you choose to make public)
Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
- Regular security updates
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Export your data
- Object to certain data processing
- Withdraw consent at any time
Children's Privacy
The App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Sending you an email notification
- Showing a notification in the App
Your continued use of the App after such changes constitutes acceptance of the new policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us through:
- The App's support system
- Email: [email protected]
- WhatsApp: [Your WhatsApp Number]